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Frequently asked questions

Everything you need to know about connecting with equine service providers on My Equine Pro.

About the platform

My Equine Pro is a marketplace that connects clients with equine service providers. Clients find equine and companion-animal service providers and contact them directly. We do not handle appointments, payments, or agreements.
No. My Equine Pro does not process bookings or payments. All arrangements are made directly between clients and service providers.
Create an account, browse the marketplace, and click "Contact provider" on any listing to reach the professional directly.

Accounts & listings

Yes. You need an account to contact service providers or to list your services.
Create an account, choose a subscription plan, and publish your service listing. You will receive inquiries directly from clients.
Subscriptions include listing creation and management, visibility in the marketplace, and direct communication with clients.
Service providers set their own rates and terms. All pricing and agreements are negotiated directly between clients and professionals.

Verification & responsibility

No. My Equine Pro does not verify listings, licenses, or credentials. Clients are responsible for verifying information and making their own decisions.
No. My Equine Pro is not involved in any agreements, transactions, or disputes between clients and professionals.
Service providers are solely responsible for the services they deliver, their listings, agreements, and interactions with clients.
No. We do not process or hold any payments.
All issues must be resolved directly between the client and the service provider. My Equine Pro is not responsible.